Privacy Policy
Links: Exhibit A: COPPA Privacy Policy
Links: Exhibit A: COPPA Privacy Policy
Last updated: March 23, 2026
myOwl™ (“we,” “our,” or “us”) is committed to protecting the privacy and security of student data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform (the “Service”), including our browser extension. By accessing or using the Service, you consent to the practices described in this Privacy Policy.
This policy may change from time to time. Your continued use of the Service after we make changes is deemed acceptance of those changes, so please check the policy periodically for updates. If you have questions, contact us at [email protected].
Important: If you are a student under 13 or the parent/guardian of a student under 13, please also review Exhibit A: Privacy Policy for Children Under the Age of 13 (attached below as Exhibit A).
We collect only the data necessary to deliver the Service. Here’s exactly what:
1.1. Information You Provide Directly:
When you create a myOwl account, you provide:
Important: We never ask for or store your LMS, calendar, or athletic system passwords. When you connect myOwl to Google Classroom, Canvas, Schoology, TeamSnap, or other services, you log in directly to those services (not through myOwl). You grant myOwl permission to access your data, and we receive a secure token. Your password stays with that service.
1.2. Data We Retrieve from Your LMS and Calendar Systems
When you authorize myOwl to connect to your school’s LMS or calendar system, we securely retrieve and store:
How we access this data: We use OAuth 2.0 authentication, which means you log in directly to Google, Canvas, Schoology, TeamSnap, etc. (not through myOwl). You grant myOwl permission to access your data (you’ll see a permission screen asking what data myOwl can access and you can revoke that permission at any time). We receive a secure token; your password is never shared with myOwl.
You can revoke myOwl’s access in two ways:
1.3. Automatically Collected Information
When you use the Service, we automatically collect:
1.4 Cookies and Similar Technologies:
We use cookies and similar technologies to:
You can manage your cookie preferences through your browser settings.
Note: Disabling cookies may limit your ability to use certain features.
We use the data we collect for these purposes only:
2.1. Deliver the Service
2.2. Communicate with You
2.3 Improve the Service
2.4 Comply with Legal Obligations
What we do NOT do with your data:
We are extremely selective about data sharing. Here’s exactly who has access:
3.1 Service Providers (Bound by Strict Agreements)
We use the following vendors to operate the Service. Each is bound by a written Data Processing Agreement requiring them to use your data only for specified purposes and to maintain industry-standard security:
All vendors maintain their own privacy policies, which you can review. We do not allow vendors to use student data for their own marketing or advertising purposes.
Analytics: We do not use any third-party analytics software on student data. We analyze usage patterns internally to improve the Service, but we do not share or sell this data to external analytics providers.
3.2 Schools and School Districts
If you use myOwl through your school, your school may have administrative access to:
Schools can request a Data Processing Agreement (DPA) outlining these terms.
3.2.1 School IT and Network Security
myOwl is designed to work within school security frameworks:
Schools that want to restrict myOwl access can:
Contact [email protected] for school IT security reviews and Data Processing Agreements.
3.3 Legal Obligations
We may disclose your information if required by law or legal process, such as:
We will notify you of such requests unless legally prohibited.
3.4 Business Transfers
If myOwl is involved in a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred to the buyer. We will notify you of any such change and any choices you may have regarding your data.
You have full control over your data.
4.1 Access and Correction
You can access and update your personal information at any time by logging into your account and visiting your profile settings. If you need help, email [email protected].
4.2 Data Portability
You can request a copy of your data in a structured, machine-readable format (CSV or JSON). Email [email protected] with your request, and we will provide it within 10 business days.
4.3 Deletion
You can delete your myOwl account and all associated data at any time. Upon deletion:
Note: We may retain anonymized, aggregated data for analytics purposes (e.g., “X% of students improved their GPA”), but this data cannot be linked back to you.
To delete your account, log in and select “Delete Account” in settings, or email [email protected].
4.4 Revoke LMS/Calendar/Athletic System Access
You can disconnect myOwl from your LMS, calendar, or athletic system at any time. You have two options:
Option 1: Disconnect through myOwl (Recommended)
Option 2: Disconnect through your LMS/Calendar Provider
Important: Disconnecting myOwl does NOT delete data already synced to your myOwl dashboard. To permanently delete all your data, use the deletion process in Section 4.3.
4.5 Marketing Communications
myOwl sends only service-related communications (e.g., assignment reminders, notifications). We do not send marketing emails. If you receive any unsolicited marketing, email [email protected].
We take data security seriously and use industry-standard technical, administrative, and physical safeguards.
5.1 Encryption
Passwords: We never store your LMS, calendar, or athletic system passwords. We use OAuth 2.0 tokens for authentication, which are:
5.2 Access Controls
5.3 Security Monitoring and Testing
We are pursuing SOC 2 Type II certification to provide additional assurance of our security and data handling practices. Our target is to complete the audit within 12 months of achieving product-market fit and securing initial pilots.
In the interim, we maintain industry-standard security practices including those described in this section. Schools and districts can request our current security documentation, incident response plan, and audit progress at any time by contacting [email protected].
5.4 Limitations
No security system is 100% secure. While we use reasonable measures to protect your information, we cannot guarantee absolute security against all threats. Any transmission of personal information is at your own risk. If you believe your data has been compromised, contact us immediately at [email protected].
5.5 Data Breach Notification
If we discover a data breach involving student personal information, we will:
We retain data only as long as necessary to provide the Service or comply with legal obligations.
6.1 Retention Schedule
|
Data Type |
Retention Period |
Notes |
|
Account Information (name, email, etc.) |
Until account deletion |
Deleted within 30 days of account deletion |
|
LMS/Calendar/Athletic Data |
Until account deletion |
Deleted within 30 days of account deletion |
|
Usage Logs (pages visited, features used) |
12 months |
Automatically deleted after 12 months |
|
Study Plans and Progress Data |
Until account deletion |
Deleted within 30 days of account deletion |
|
Support Tickets and Communications |
2 years |
Deleted after 2 years unless legally required |
|
Anonymized, Aggregated Analytics |
Indefinite |
Cannot be linked back to you |
6.2 Deletion Process
When you delete your account, we:
7.1 FERPA (Family Educational Rights and Privacy Act)
myOwl is a “service provider” under FERPA. We:
7.2 COPPA (Children’s Online Privacy Protection Act)
For students under 13, we comply with COPPA requirements (see as Exhibit A below).
7.3 State Student Data Privacy Laws
myOwl complies with all applicable state student data privacy laws, including:
We will provide schools with compliance documentation upon request.
The Service may contain links to other websites or services (e.g., LMS login pages, TeamSnap). We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of every website you visit.
myOwl is not affiliated with or endorsed by Google, Canvas, Schoology, TeamSnap, or any other third-party service.
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or other operational reasons. We will notify you of material changes by:
Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices:
Email: [email protected]
Mailing Address: [Your Address]
Response Time: We will respond to all privacy inquiries within 10 business days
Last modified: March 23, 2026
The Children’s Online Privacy Protection Act of 1998 and its rules (collectively, “COPPA”) require us to inform parents and legal guardians about our practices for collecting, using, and disclosing personal information from children under the age of 13 (“children”).
This policy supplements our general Privacy Policy above. Terms defined in the general policy have the same meanings here. This policy only applies to children under 13; students 13 and older are covered by the general Privacy Policy.
Children can use many features of myOwl without providing personal information. However, some features require us to collect information, including personal information.
To register with myOwl, a child must provide:
We may request additional optional information (e.g., athletic team, grade level), but we clearly mark what is required vs. optional.
We collect only as much information as is reasonably necessary for the child to use myOwl.
When a parent authorizes myOwl to connect to their child’s LMS, calendar, or athletic system, we collect:
(See Section 1.2 of the general Privacy Policy for complete details.)
We automatically collect:
We use cookies to keep children logged in and to improve the Service. Parents can manage cookie settings through their browser.
We use children’s personal information only for:
We do NOT:
We disclose children’s personal information only in these circumstances:
We do not share children’s information with marketing companies, data brokers, or other third parties.
Before we collect personal information from a child under 13, we obtain verifiable parental consent. Here’s how:
Access and Review: Parents can log into their child’s myOwl account and review:
Correct Information: Parents can update or correct their child’s information at any time through account settings.
Revoke Consent: Parents can revoke consent at any time, which will:
To revoke consent, email [email protected] with the child’s name and account email.
Request Deletion: Parents can request deletion of their child’s data at any time. We will delete all information within 30 days.
Children under 13 can:
If you are a parent or guardian with questions about our privacy practices for children under 13:
Email: [email protected].
Response Time: We will respond within 10 business days